Help Center

Parcel Transhipment and Inspection Rules:

1. If the parcel meets the receiving requirements, the warehouse will weigh the parcel according to the parcel weight and inbound after receiving the goods.

2. When signing for the package, if it is found that the outer package is seriously damaged and other goods that do not meet the receiving requirements, it will be directly rejected or returned.

Kindly reminder:

1. Click “unpacking inspection”, we will carry out inspection according to the product link and remarks you provide. When you submit a transshipment order, please provide accurate and detailed product purchase information (such as color, quantity, size of the product, etc.); if “unpacking inspection” is not clicked, the warehouse will not conduct unpacking inspection in principle.

2. Color difference, size error, use effect, etc. do not belong to the scope of inspection; electronic digital products belong to special commodities, and the quality inspector only checks the appearance of the products, and does not conduct boot inspection.

3. For information that cannot be confirmed, such as the product is not obviously damaged, defaced and other significant problems, we will assume that you have communicated with the merchant and reached an agreement.

4. After receiving the goods, if you find that your goods do not meet the requirements of the transportation conditions, we will make a special mark on the relevant order to remind you to negotiate the return.